Strategic Planning

Achieving Business Value From Technology by Tony Murphy

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By Tony Murphy

Total this booklet introduces a framework of IT funding with actual definitions, sound sensible advices, robust concentrate on worth dimension of IT. i believe it's a reliable reference for IT Strategic Consultant.The framework is so known as 3P: 5 Pillars, approach, humans. The 5 Pillars are Strategic alignment, company technique impression, structure, Direct Payback, chance. Weighting and scoring approach is seriously used on the making plans and research level whereas quantitative size of every of the 5 Pillars is very emphasised via the writer.

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But these must compete for financial funding, IT resources, and address the limitations in the organization’s capacity to handle change. The sequence of implementation is also a potential problem area in that the CRM initiative might require a certain implementation sequence for each subproject. But this may not suit the proponents of these individual projects. The common focus on IT obscures the reality that the IS organization will not operate the tools day-in, day-out once the implementation project is completed.

So, for example, if you have an ERP system in place and want to introduce CRM, you could face a lot of trouble because the processes required to support CRM might not interact effectively with those of the ERP system. And there would be considerable interaction between them. Think again about the ZAPped Manufacturer case study. This company’s production scheduling system needed to interface with the planned ERP application. Prior to the introduction of the ERP system, the company implemented integration software designed to ensure consistency of data, that is, iron out all semantic and syntax problems between the two applications.

People: Defines the organizational roles that must be filled to ensure that the process operates and does not become a paper-based, rubber-stamping, irrelevant activity. This structure can also be seen in terms of WHAT, HOW, and WHO: TE WHAT—The comprehensive framework of the 5Ps. HOW—The processes we use to achieve benefits realization from the 5Ps. WHO—The people and their roles required to execute the process. 1 illustrates the context in which the Pillars achieve benefits from IT investments.

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