Achieving Business Value from Technology: A Practical Guide by Tony Murphy
By Tony Murphy
PRAISE FOR ACHIEVING company worth FROM TECHNOLOGY
"Clearly, IT investments have by no means ahead of performed one of these serious half in enterprise development. The e-book addresses the weak spot present in such a lot administration platforms concerning the shortcoming of a scientific procedure to achieve the commercial advantages of the IT funding and gives a transparent A-Z technique for enterprise to bridge this hole. This booklet is obviously written for all degrees and backgrounds in company administration and is a must-do for these whose enterprise contains IT, is thinking about IT, or want to considerably tailor IT investments for his or her monetary advantage."
—Professor Richard P. Wool, collage of Delaware, President and CEO, Cara Plastics Inc.
"Tony Murphy addresses the tricky query of the price of IT investments head on. He interprets a chic idea into potent perform. The case reports within the ebook successfully strengthen his key messages."
—Dr. Dermot Moynihan, Senior vp, worldwide Chemical improvement, GlaxoSmithKline
"This booklet is the reply to so much CIOs' want for a well-structured, pragmatic, and simply carried out set of instruments and practices designed to reply to the common challenge of handling and measuring it is contribution to the enterprise. Tony Murphy's detailed mix of useful adventure, top perform, and ideal communique talents presents the reader with a valuable-and hugely readable-guide on how most sensible to accomplish that elusive goal of reliably understanding the company merits of IT investments."
—Michael Rice, oup Director of IT, Kerry staff plc
"At Oxfam we're three hundred and sixty five days right into a three-year IT process in line with the foundations Tony Murphy lays out during this booklet, and there's a actual, optimistic distinction in the way it is perceived, and in its actual strategic place in the association. when you have ever puzzled simply how one can achieve strategic alignment in your IT functionality, after which easy methods to make the sensible hyperlink to IT funding for the association, Tony has supplied a framework that joins them both."
—Simon Jennings, Head of data structures, Oxfam GB
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Additional info for Achieving Business Value from Technology: A Practical Guide for Today's Executive
This brings us all the way back to James, our CFO in the retail sector referred to at the start of this chapter. His demand that any further modifications be justified by financial payback demonstrates the problem in a simplistic but brilliantly clear way. qxd 12 8/2/02 ➤ 8:26 AM Page 12 INDUSTRIAL AGE THINKING Problems. This (and a lot more) will become clearer as we look at a little history. ■ SOME HISTORICAL PERSPECTIVE Before suggesting an Information Age solution, we need to gain a good understanding of how this challenge evolved.
Again, Industrial Age thinking for Information Age problems. This is not to say that such methods do not have a role. ROI, based on realistic cost benefit analysis, is, particularly when discounted, a vital component of most evaluation exercises. However, it is only one component. The problem today is that the formalized evaluation process in so many organizations continues to rely on these methods—in particular, the costbenefit analysis (CBA)—alone. The CBA has severe limitations that need to be recognized.
These tasks are now seldom undertaken manually, resources instead being directed toward providing faster and better data, decision support facilities, enhanced communication, and other benefits more appropriate to today’s environment. Finance-based techniques also frequently equate efficiency with effectiveness. An example of this is a study that attempted to quantify management productivity. ” This represents a classical Industrial Age, task-based approach to productivity. qxd 32 8/2/02 ➤ 8:26 AM Page 32 INDUSTRIAL AGE THINKING possible insights or inspiration a manager may derive from taking a walk outside.